Privacy Policy
1. Introduction
This Privacy Policy explains how Krafon (“we”, “our”, “us”) collects, uses, and protects user data when you use our platform to connect and manage social media accounts.
By using our services, you agree to the practices described in this policy.
2. Data We Collect
We collect only the minimum data required to provide our services.
a) Account & Authentication Data
- Name
- Email address
- Profile picture (if provided by the platform)
- Social media account IDs and page/channel identifiers
👉We do not store passwords of any social media platform or email account.
All authentication is handled securely via official OAuth mechanisms provided by Google, Meta, LinkedIn, and other platforms.
3. How We Use Your Data
We use your data strictly for the following purposes:
- To authenticate your account
- To connect your social media profiles after your explicit consent
- To publish content, schedule posts, or fetch insights only when you request us to do so
- To display analytics and performance data inside your dashboard
- To provide customer support and troubleshooting
👉We act on the user’s behalf only after explicit user consent is granted via platform authorization screens.
4. User Consent & Control
- You always remain in full control of your connected accounts
- We never perform any action without your approval
- You can review connected platforms at any time inside your account dashboard
👉Users can disconnect any connected platform at any time from within the application.
Once disconnected:
- Access tokens are invalidated
- No further actions are performed on that account
5. Data Storage & Security
- Access tokens are stored in encrypted form
- All communication is secured via HTTPS
- We follow industry-standard security practices to prevent unauthorized access
We do not sell, rent, or share your data with third parties for advertising purposes.
6. Data Deletion & Retention
Users have full rights to request data deletion.
a) Automatic Deletion
- When a user disconnects a social platform, related access data is removed or invalidated automatically
b) Manual Deletion Request
Users can request deletion of their data by emailing:
📧 support@krafon.com
Upon request:
- All associated user data will be permanently deleted within 7–30 days
- Any cached or backup data will be purged according to our retention policy
👉We honor all data deletion requests in compliance with platform and legal requirements.
7. Third-Party APIs
Our platform integrates with official APIs from:
- Google (YouTube)
- Meta (Facebook, Instagram, WhatsApp)
- Telegram
We comply fully with their respective platform policies and data usage requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any significant changes will be communicated via our website or email.
9. Contact Information
For privacy-related questions or concerns, contact us at:
📧 support@krafon.com
🌐 https://www.krafon.com